Forrester® Recognizes Shield for Modernizing Archiving With a Cloud-Native Approach 

NEW YORK – August 2026 – Shield, a leading Communications Risk Management platform, has been highlighted in Forrester’s Information Archiving Platforms Landscape. The report from the leading analyst firm covers 26 vendors across geographic reach, industry focus, and deployment models, enabling readers to assess which platforms are built for today’s compliance reality.

Against a backdrop of legacy technology, Forrester recognized Shield for modernizing archiving with a cloud-native approach.

What Firms Evaluating Their Archiving Strategy Should Consider 

With many archive platforms built over 15 years ago, the gap between what they were designed for and what regulated firms actually need today is widening. Forrester’s Landscape confirms this. Information archiving remains a mature, consolidating market, where established vendors expand their portfolios by acquiring competitors and adjacent products rather than rebuilding from the ground up.

• Consolidation does not necessarily address the limitations of legacy architecture. Decisions made more than a decade ago may constrain firms’ ability to meet today’s requirements. 
  
• Cloud-native architecture isn’t just an infrastructure upgrade; it offers the scalability and flexibility that legacy systems constrain, forming the foundation for faster discovery, higher data fidelity, and AI-enabled compliance workflows.
  
• Firms that remain on aging systems are carrying growing operational, regulatory, and competitive risk. 

An Archive Built As a Foundation, Not Just a Repository 

In its research, Forrester also identified the proliferation of information sources and data volumes as a primary market challenge, alongside compliance and governance obligations that only continue to grow. The real test is knowing that the right information has been captured completely and can support the compliance and AI-driven workflows that increasingly depend on trusted data.

Shield Archive is designed to provide a unified data foundation, centered on three principles: data completeness, end-to-end visibility, and security by design. Data completeness ensures that every communication has been captured, indexed, and accounted for, with reconciliation reporting that closes the gap between what should be archived and what has been archived.

End-to-end visibility keeps every record traceable and available on demand, from ingestion through review. Compliance, legal, and investigation teams can work from one accessible source of truth rather than separate copies scattered across systems.

Security by design is provided by a dedicated, single-tenant architecture that gives each customer a distinct environment for its communications data, with the flexibility to store data in preferred geographic regions and with no data export or exit fees. 

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Ready to rethink what your archive can do? Shield’s recent webinar with Forrester explored the shift toward modern archiving and what it means in practice. Read the recap for the key takeaways, or contact us to see Shield Archive in practice.