Security at Shield
At Shield, security is not a checkpoint—it’s a continuous, embedded discipline.
By distributing responsibility across every stage of development and placing security leadership at the heart of innovation, we enable risk to be addressed before it can materialize.
Leveraging advanced threat detection, environment isolation, and AI-enhanced controls, our architecture is designed to anticipate, withstand, and adapt. It’s not just secure—it’s security built as a product principle.
Trust Engineered into Every Layer
Distributed security by design
Security isn’t a layer—it’s an embedded principle.
Our architecture integrates security responsibilities across all functions, with security leadership driving standards from within R&D. This approach ensures every release is hardened from inception, not patched after the fact.
Intelligent threat prevention
We stay ahead of threats with AI-driven anomaly detection, real-time telemetry correlation, and proactive enforcement across all environments. Our detection stack includes advanced behavioral analytics, centralized threat response, and zero-trust segmentation—ensuring threats are stopped before they become incidents.
Isolated, encrypted, controlled
Every customer environment is fully segregated, regionally locked, and encrypted at every layer. Access is governed through just-in-time provisioning, with strict approval workflows and full traceability—eliminating standing access and minimizing exposure by design.
Beyond compliance
Security sits at the heart of what matters most to our customers, which is why we are compliant with all global regulatory requirements.
Shield continually validates the strength of our security- and privacy-first architecture, including undergoing yearly SOC 2 Type II audits and independent penetration testing.
Certifications include: SOC2 Type II, GDPR and DORA
Protection engineered from the core
Shield’s foundation is built on intentional design, strict controls, and continuous governance—ensuring fully embedded security architecture.
Secure Software Development Lifecycle (SSDLC)
Security is embedded from design to deployment, with code scanning, contextual risk scoring, and continuous validation.
Zero Trust architecture
No asset, user, or connection is trusted by default—verification, segmentation, and policy enforcement are applied everywhere.
Segregated multi-tenant environments
Each customer runs in a fully isolated AWS environment—ensuring no shared infrastructure, no cross-tenant risk.
End-to-End encryption by default
All data is encrypted at rest, in-transit, and in use—protected by strict KMS and customer-level key management.
Just-in-time access controls
No standing permissions—access is provisioned temporarily, with approval workflows, scope limitation, and full auditability.
Automated data lifecycle enforcement
Retention and deletion are governed by MSA-aligned policies, managed through automated rules and infrastructure-level controls.
Compliance-built frameworks
Security and privacy practices align with SOC2 Type II, ISO 27001, GDPR, HIPAA and all required global regulatory requirements—continuously audited and enforced by design.
Infrastructure as Code (IaC) with hardening
All infrastructure is deployed through hardened templates with embedded security baselines and drift detection.
Secure AI/LLM isolation
Internal and customer-facing AI systems are segregated, stateless, and fully encrypted—no data is retained or used for training.
Encryption
We treat your data with the utmost sensitivity, shielding it consistently with robust, end-to-end encryption. We protect information at rest with AES-256 and secure data in motion with HTTPS (TLS 1.3 and 1.2), ensuring continuous privacy and integrity.
Active, intelligent, and deeply integrated defense & resilience
Trust doesn’t follow software, it runs it. Our operational defense and resilience strategy is backed by automation, external testing, and response readiness for uninterrupted business continuity.
Advanced Threat Detection & Response (ADR)
Real-time behavioral analytics and machine learning surface anomalies and autonomously contain threats across environments.
Incident Response framework
Structured IR playbooks ensure rapid containment, impact analysis, regulatory notification, and continuous learning.
Resilience & Business Continuity Management (BCM)
Geographically distributed teams, infrastructure redundancy, and defined failover protocols ensure operational continuity.
Continuous vulnerability management
Every asset is scanned continuously with prioritization by exploitability, functional usage, EPSS, and CVSS scoring.
External penetration testing & red teaming
Annual third-party assessments validate our defenses across web, cloud, and infrastructure—ensuring constant challenge and refinement.
Centralized SIEM & detection stack
Logs, signals, and alerts are aggregated and correlated across systems to ensure no blind spots in threat detection.
Audit logging & traceability
Comprehensive, immutable logs provide full traceability across all user and system actions for internal and regulatory audits.
Security telemetry integration
Monitoring tools, alerts, and anomaly detection are natively integrated into operations for continuous observability and response.
Privileged access management
Sensitive operations are gated with elevated access protocols, MFA, and separate control channels to prevent abuse.
Additional resources
Please contact us with any requests for further documentation on our security and privacy compliance.
