Security at Shield

Built secure from
the inside out

At Shield, security is not a checkpoint — it's a continuous, embedded discipline. By distributing responsibility across every stage of development and placing security leadership at the heart of innovation, we ensure risk is addressed before it can form.
Leveraging advanced threat detection, environment isolation, and AI-enhanced controls, our architecture is designed to anticipate, withstand, and adapt. It's not just secure — it's security built as a product principle.

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Security shield

Security engineered into every layer

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Distributed security by design

Security isn't a layer—it's an embedded discipline. Our architecture integrates security responsibilities across all functions, with security leadership driving standards from within R&D. This approach ensures every release is hardened from inception, not patched after the fact.

Intelligent threat prevention

We stay ahead of threats with AI-driven anomaly detection, real-time telemetry correlation, and proactive enforcement across all environments. Our detection stack includes advanced behavioral analytics, centralized threat response, and zero-trust segmentation—ensuring threats are stopped before they become incidents.

Isolated, encrypted, controlled

Every customer environment is fully segregated, regionally locked, and encrypted at every layer. Access is governed through just-in-time provisioning, with strict approval workflows and full traceability—eliminating standing access and minimizing exposure by design.

Beyond compliance

Security sits at the heart of what matters most to our customers, which is why we undergo yearly SOC 2 Type II audits and independent penetration testing—continually validating the strength of our security- and privacy-first architecture.

Certifications include: SOC2 Type II, GDPR and DORA

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Protection engineered from the core

Our foundation is built on intentional design, strict controls, and continuous governance— ensuring fully embedded security architecture.

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Secure software development lifecycle (SSDLC)

Security is embedded from design to deployment, with code scanning, contextual risk scoring, and continuous validation.

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Zero trust
architecture

No asset, user, or connection is trusted by default—verification, segmentation, and policy enforcement are applied everywhere.

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Segregated multi-tenant environments

Each customer runs in a fully isolated AWS environment—ensuring no shared infrastructure, no cross-tenant risk.

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End-to-End encryption
by default

All data is encrypted at rest, in transit, and in use—protected by strict KMS and customer-level key management.

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Just-in-Time
access controls

No standing permissions—access is provisioned temporarily, with approval workflows, scope limitation, and full auditability.

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Automated data lifecycle enforcement

Retention and deletion are governed by MSA-aligned policies, managed through automated rules and infrastructure-level controls.

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Compliance-built
frameworks

Security and privacy practices align with SOC2 Type II, ISO 27001, and GDPR—continuously audited and enforced by design.

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Infrastructure as code (IaC) with hardening

All infrastructure is deployed through hardened templates with embedded security baselines and drift detection.

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Secure AI/LLM
isolation

Internal and customer-facing AI systems are segregated, stateless, and fully encrypted—no data is retained or used for training.

Encryption

We treat your data with the utmost sensitivity, shielding it consistently with robust, end-to-end encryption. We protect information at rest with AES-256 and secure data in motion with HTTPS (TLS 1.3 and 1.2), ensuring continuous privacy and integrity.

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Active, intelligent, and deeply
integrated defense & resilience

Our operational defense and resilience strategy is backed by automation, external testing, and response readiness for uninterrupted business continuity.

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Advanced threat detection & response (ADR)

Real-time behavioral analytics and machine learning surface anomalies and autonomously contain threats across environments.

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Incident response framework

Structured IR playbooks ensure rapid containment, impact analysis, regulatory notification, and continuous learning.

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Resilience & business continuity (BCM)

Geographically distributed teams, infrastructure redundancy, and defined failover protocols ensure operational continuity.

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Continuous vulnerability management

Every asset is scanned continuously with prioritization by exploitability, functional usage, EPSS, and CVSS scoring.

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External penetration testing & red teaming

Annual third-party assessments validate our defenses across web, cloud, and infrastructure—ensuring constant challenge and refinement.

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Centralized SIEM & detection stack

Logs, signals, and alerts are aggregated and correlated across systems to ensure no blind spots in threat detection.

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Audit logging & traceability

Comprehensive, immutable logs provide full traceability across all user and system actions for internal and regulatory audits.

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Security telemetry integration

Monitoring tools, alerts, and anomaly detection are natively integrated into operations for continuous observability and response.

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Privileged access management

Sensitive operations are gated with elevated access protocols, MFA, and separate control channels to prevent abuse.

Additional resources

Please Contact us with any requests for further documentation
on our security and privacy compliance.

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