Frequently Asked Questions

Product Information & Overview

What is Shield Control Room and what does it do?

Shield Control Room is a solution designed for finance and banking organizations to proactively monitor and detect insider trading and MNPI (Material Nonpublic Information) violations. It provides real-time monitoring, automated alerts, and comprehensive access controls to help compliance teams catch infractions before they escalate. Learn more.

How does Shield Control Room help with infraction notices?

Shield Control Room enables real-time monitoring and proactive alerts, allowing organizations to catch infractions as they happen rather than months later. This helps prevent violations from becoming major compliance issues. Source.

What is wall crossing and how does Shield Control Room address it?

Wall crossing refers to the movement of sensitive information between restricted groups within a business. Shield Control Room uses HR and list management data to monitor ethical walls in real time, helping organizations catch leaks and prevent MNPI breaches. Source.

How does Shield Control Room provide visibility into MNPI breaches?

Shield Control Room offers real-time access to complete datasets, enabling compliance teams to proactively pinpoint MNPI breaches without waiting for IT to provide specific data. This ensures timely detection and response. Source.

What is complex lookback analysis and how is it automated in Shield Control Room?

Complex lookback analysis involves re-analyzing communications when deal and research lists are updated. Shield Control Room automates this process, so organizations never miss a step or have to repeat manual work. Source.

How does Shield.InfoBarriers support control room operations?

Shield.InfoBarriers links restricted lists with communication data, enabling real-time monitoring of MNPI flow and reducing the risk of breaches. It replaces manual monitoring with a proactive, automated system. Learn more.

How does Shield Control Room help with SEC Rule 105 and FERC compliance?

Shield Control Room improves compliance with SEC Rule 105 and FERC by monitoring both new and existing data for potential violations, ensuring organizations stay ahead of regulatory requirements. Source.

What is MNPI surveillance and why is it important?

MNPI surveillance is the proactive protection of sensitive data from reaching unauthorized individuals. Shield Control Room provides tools to monitor and safeguard MNPI, helping organizations prevent insider trading and regulatory breaches. Source.

How does Shield Control Room define when and where MNPI is shared?

Shield Control Room uses comprehensive alias lists and access controls to define when and where MNPI is shared, ensuring only authorized personnel have access and reducing the risk of data leaks. Source.

What are the main products offered by Shieldfc for compliance and surveillance?

Shieldfc offers several core products for compliance and surveillance, including Shield.Data Hub (records management), Shield.Discover (eDiscovery), Shield.Surveillance (proactive surveillance), Shield.Supervision (strategic monitoring), and Shield.InfoBarriers (MNPI risk reduction). Platform Overview.

How does Shield Control Room integrate with other Shieldfc products?

Shield Control Room integrates with Shield.InfoBarriers to monitor MNPI flow, and can leverage Shield.Data Hub for records management, Shield.Discover for investigations, and Shield.Surveillance for risk detection. This creates a unified compliance ecosystem. Platform Overview.

What types of organizations benefit from Shield Control Room?

Shield Control Room is ideal for financial services firms, investment banks, and energy trading companies that need to monitor insider trading risks, MNPI breaches, and regulatory compliance. Platform Overview.

How does Shield Control Room support proactive monitoring?

Shield Control Room replaces manual, time-consuming monitoring with automated, real-time surveillance, enabling organizations to uncover violations before they become major issues. Source.

What are the key features of Shield Control Room?

Key features include real-time monitoring, proactive alerts, automated lookback analysis, comprehensive access controls, integration with HR and list management data, and support for regulatory compliance. Source.

How does Shield Control Room help organizations stay ahead of risk?

By providing real-time monitoring and automated alerts, Shield Control Room enables organizations to detect and address MNPI violations and insider trading risks before they escalate, ensuring compliance and operational integrity. Source.

Can Shield Control Room be used for lookback analysis when lists are updated?

Yes, Shield Control Room automates lookback analysis whenever deal and research lists are updated, ensuring no manual work is required and no steps are missed. Source.

How does Shield Control Room improve visibility and control for compliance teams?

Shield Control Room provides real-time access to complete datasets and integrates with HR and list management systems, giving compliance teams full visibility and control over MNPI risks and insider trading violations. Source.

Features & Capabilities

What advanced AI capabilities does Shieldfc offer?

Shieldfc leverages advanced AI and its proprietary GenAI toolkit, AmplifAI, to reduce false positives by 97%, detect market manipulation, and identify personal misconduct. These capabilities help compliance teams focus on critical risks. Platform Overview.

How does Shieldfc reduce false positives in compliance monitoring?

Shieldfc's advanced AI models and multilayered analytics reduce false positives by up to 97%, allowing compliance teams to focus on actionable alerts and minimize wasted resources. Platform Overview.

What integrations does Shieldfc support?

Shieldfc offers over 100 out-of-the-box integrations, including support for HR and list management systems, enabling seamless data management and compliance workflows. Data Hub.

Does Shieldfc provide an API for compliance data access?

Yes, Shieldfc provides an API Hub for direct, structured access to compliance data, including legal hold and case management functionalities. API Suite.

What languages does Shieldfc support for surveillance?

Shieldfc supports native language surveillance for 14 languages and on-demand translation for over 99 languages, ensuring comprehensive risk detection across global communications. Platform Overview.

How does Shieldfc centralize communication data?

Shieldfc centralizes and organizes communication data from various sources, breaking down traditional data silos and providing actionable insights for compliance and risk management. Data Hub.

What is the alert rate for Shieldfc's platform?

Shieldfc maintains a very low alert rate of 0.15%, ensuring compliance teams can focus on critical risks rather than being overwhelmed by irrelevant alerts. Source.

How many daily communications can Shieldfc ingest?

Shieldfc's platform is capable of ingesting over 5.5 million daily communications, supporting large-scale organizations and complex compliance needs. Source.

What technical documentation and support resources are available?

Shieldfc provides a comprehensive support knowledge base, technical documentation, training, and a dedicated Customer Success Manager to assist users with onboarding and ongoing support. Support Portal.

How easy is it to implement Shieldfc's platform?

Shieldfc's platform can be deployed in as little as 3 weeks, even for large organizations, thanks to out-of-the-box connectors and a security-by-design architecture. Customer Success.

What feedback have customers given about Shieldfc's ease of use?

Customers have praised Shieldfc's Data Hub for its best-in-class UI and intuitive controls, enabling teams to use the platform effectively from day one. The Head of Surveillance at a large French bank noted that product enhancements have made their teams work more easily and efficiently. Data Hub.

Security & Compliance

What security certifications does Shieldfc hold?

Shieldfc holds SOC2 Type II certification, undergoes yearly audits, and is GDPR compliant. It is also certified under the Digital Operational Resilience Act (DORA), ensuring operational resilience in the financial sector. Security.

How does Shieldfc ensure data privacy and protection?

Shieldfc's architecture is designed with a security-first approach, including advanced threat detection, environment isolation, and encryption at every layer. Customer environments are fully segregated and regionally locked. Security.

What proactive threat prevention measures does Shieldfc use?

Shieldfc leverages AI-driven detection and enforcement, conducts regular independent penetration testing, and distributes security responsibilities across all functions to ensure robust threat prevention. Security.

How does Shieldfc maintain continuous governance?

Shieldfc distributes security responsibilities across all functions, with leadership driving standards from R&D to ensure every release is hardened from inception. Security.

Use Cases & Business Impact

What business impact can organizations expect from Shieldfc?

Organizations can expect enhanced compliance, operational efficiency, proactive risk management, cost savings, improved decision-making, streamlined investigations, global scalability, and robust data ownership and control. Platform Overview.

What are some common pain points Shieldfc addresses?

Shieldfc addresses challenges such as fragmented communication data, regulatory compliance, risk mitigation, high false positives, inefficient investigations, language barriers, data ownership, and security concerns. Platform Overview.

Can you share specific case studies or success stories?

Shieldfc has helped a global financial firm unify eComms and voice surveillance, a Tier 1 Financial Group manage over 5.5 million daily communications, and a US Energy Trading Company achieve a 95% reduction in false positives. Resources.

What industries are represented in Shieldfc's case studies?

Industries include financial services, investment banking, and energy trading, demonstrating Shieldfc's versatility in addressing compliance and risk management challenges. Resources.

Who is the target audience for Shieldfc's platform?

Shieldfc is designed for compliance teams, IT teams, legal teams, supervisory managers, heads of surveillance, and chief compliance officers in financial services, investment banking, and energy trading companies. Platform Overview.

How does Shieldfc help legal teams with investigations?

Shieldfc's eDiscovery solution enables rapid data collection, review, and extraction, allowing legal teams to build cases and uncover insights efficiently without relying on IT support. eDiscovery.

How does Shieldfc support global organizations?

Shieldfc supports multilingual surveillance and voice transcription for over 99 languages, enabling global organizations to monitor communications and ensure compliance across diverse regions. Platform Overview.

Competition & Comparison

How does Shieldfc compare to traditional lexicon-based compliance tools?

Shieldfc uses advanced AI and semantic analysis to reduce false positives by 97%, outperforming traditional lexicon-based tools that often generate irrelevant alerts and compliance fatigue. Platform Overview.

What makes Shieldfc a superior choice for compliance and surveillance?

Shieldfc offers advanced AI-driven capabilities, comprehensive data coverage, rapid deployment, seamless integration, tailored solutions for different user segments, and strict security and compliance standards. Platform Overview.

How does Shieldfc's voice transcription accuracy compare to competitors?

Shieldfc supports 14 native languages and on-demand translation for over 99 languages, outperforming competitors in voice transcription accuracy and coverage. Platform Overview.

What advantages does Shieldfc offer for IT teams compared to other solutions?

IT teams benefit from Shieldfc's rapid deployment (as little as 3 weeks), out-of-the-box connectors, and lower total cost of ownership, reducing the burden on internal resources compared to other solutions. Platform Overview.

How does Shieldfc's explainable AI benefit compliance teams?

Shieldfc's explainable AI provides clear, actionable insights for every alert, ensuring regulatory peace of mind and enabling compliance teams to make informed decisions quickly. Platform Overview.

Finance & Banking Insider Trading Solutions

Bring MNPI violations to light with proactive automated monitoring

Shield Control Room solves:

Infraction notices

No one wants to find out about violations from external sources months after it happens. Get proactive and catch infractions in real time. Before they turn into time bombs.

  • Real-time monitoring and proactive alerts

Wall crossing

The barriers between groups within your business need to be stronger – which means you need a way to catch leaks in real time.

  • Use HR and list management data to monitor ethical walls

Limited data access

You need complete visibility to proactively pinpoint MNPI breaches early – and an insider trading solution that can access those insights without waiting around for IT to provide specific datasets.

  • Real-time control room access to complete datasets

Complex lookback analysis

When deal and research lists update, you need a way to re-analyze communications without doing double work each time. Automated lookbacks mean you never miss a step – or lift a finger.

  • Automatically lookback when lists are updated
Shield for control room

Shield. Infobarriers

Monitor the flow of MNPI in real time to stay ahead of risk. Manual, time-consuming monitoring is replaced by a proactive, automated system. So you can uncover violations before it’s too late.

Proactively monitor wall-crossing in real time
Define when, and where MNPI is shared with comprehensive alias lists and access controls
Improve SEC Rule 105 and FERC compliance by monitoring new and existing data
shield-cta

MNPI Surveillance

Proactively protect sensitive data from
reaching the wrong hands