Shield Connectors

Salesforce Chatter Saphire Connector

Pre-Trade & Account Onboarding Communications | Connector for Saphire

What Is the Shield Connector for Saphire?

Saphire is the pre-trade infrastructure digitisation and counterparty onboarding platform that automates and streamlines account onboarding, account maintenance, and legal documentation exchange processes between financial services firms and their counterparties, prime brokers, custodians, and market participants. Used by asset managers, hedge funds, sell-side broker-dealers, and institutional investors globally, Saphire’s AI-powered platform replaces the traditionally manual and paper-intensive pre-trade setup process — managing the exchange of account documentation, standing settlement instructions (SSIs), ISDA schedules, KYC documentation, and other pre-trade infrastructure records between counterparties across a networked, cloud-native environment.

For regulated financial services firms, Saphire communications and workflow records represent a specific compliance capture consideration. The messages, notifications, document exchange records, and workflow interactions generated within Saphire in connection with account onboarding, counterparty due diligence, legal agreement management, and pre-trade infrastructure setup may constitute communications related to regulated business activity. Where they involve the exchange of information forming the documentary basis for trading relationships — standing settlement instructions, ISDA schedules, KYC data — these records are potentially in scope for regulatory retention requirements and form part of the audit trail for the firm’s counterparty relationship and compliance programme.

Shield’s connector for Saphire ingests communications, workflow records, and associated metadata from the Saphire platform directly into Shield’s compliance platform, making Saphire data available for investigation, eDiscovery, and cross-channel context alongside every other channel the firm uses.

Note: Saphire and Saphyre are used interchangeably to refer to this platform. Shield’s connector addresses both spellings of the platform name.

Why Saphire Compliance Is Complex

  • Pre-trade documentation as part of the regulatory audit trail. Saphire manages the exchange of documentation forming the legal and operational foundation for trading relationships — including ISDA schedules, account agreements, SSIs, and KYC documentation. Communications generated in connection with this documentation exchange may constitute business records in scope for regulatory retention.
  • Counterparty onboarding and KYC compliance. Saphire facilitates KYC and due diligence documentation exchange between counterparties. Communications in this process may form part of the firm’s counterparty KYC compliance record subject to AML record retention requirements.
  • Platform-specific workflow data structure. Saphire’s workflow-driven architecture generates data with workflow events, document status updates, counterparty identifiers, and agreement type references specific to the pre-trade infrastructure context — requiring a connector that handles this data model rather than treating it as standard messaging.
  • T+1 settlement compliance documentation. Saphire is specifically designed to accelerate ready-to-trade status and support T+1 settlement compliance. The records it generates about account readiness, SSI verification, and settlement instruction confirmation may be directly relevant to trade settlement audit trails.
  • Cross-channel continuity. Pre-trade negotiations and onboarding discussions accompany Bloomberg IB conversations, email, and voice communications about the same counterparty relationships. Shield correlates Saphire records with all other channels in a single investigation workflow.

Key Features of the Shield Saphire Connector

Complete Saphire Communication and Workflow Record Capture. Shield captures compliance-relevant Saphire communications and workflow records — including messaging interactions, document exchange notifications, SSI verification records, workflow approval records, onboarding completion records, and ISDA agreement workflow events — alongside the full metadata layer.

Full Workflow Metadata Preservation. Shield retains the complete Saphire metadata layer — including counterparty identifiers, account and agreement type references, SSI and settlement instruction data, workflow stage and status, document exchange records, participant identifiers, and timestamps — preserving records in their correct pre-trade infrastructure context.

Granular Compliance Scope Configuration. Shield supports record-type-specific compliance policies for Saphire data — enabling firms to capture compliance-relevant counterparty onboarding and documentation workflow records while applying appropriate policies to routine status notifications.

Immutable, Audit-Ready Archive. All Saphire data captured by Shield is stored in Shield’s WORM-compliant archive with configurable retention periods meeting SEC, MiFID II, CFTC, and FCA requirements alongside AML record retention standards.

Unified Cross-Channel Counterparty Relationship Record. Shield ingests Saphire data into the same unified compliance platform as Bloomberg IB, FX Connect, ICE Chat, email, and every other channel — enabling complete counterparty relationship record reconstruction across all communication sources.

Data Governance and Chain of Custody. Complete, verifiable chain of custody from ingestion through archiving and retrieval.

Regulatory Coverage

  • SEC Rules 17a-3 and 17a-4 — applicable to Saphire records constituting business communications related to regulated counterparty relationships and trading activity.
  • CFTC Regulation 1.35 and 17 CFR § 23.202 — applicable to Saphire workflow records involving ISDA documentation, swap counterparty onboarding, and pre-trade derivatives infrastructure.
  • MiFID II Article 16(7) — applicable to Saphire records documenting pre-trade infrastructure setup forming the operational basis for MiFID II-regulated transaction execution.
  • AML Record Retention Requirements (UK MLR 2017, BSA, and FATF) — applicable to Saphire records forming part of the firm’s counterparty KYC and due diligence documentation, subject to five-year minimum AML retention requirements.
  • FCA Rules (SYSC 10A) — applicable to Saphire workflow records in FCA-regulated trading and counterparty relationship management contexts.
  • GDPR and applicable data privacy regulations — Shield supports privacy-compliant data handling for Saphire counterparty records.

Other Related Connectors

Frequently Asked Questions

Can Saphire data be reviewed alongside Bloomberg IB during an investigation?

Yes. Shield ingests Saphire data into the same unified compliance archive as Bloomberg IB, FX Connect, email, and every other channel — enabling complete counterparty relationship record reconstruction in a single workflow.