eComms Behavioral Models
to reduce risk and meet regulations
Shield takes an integrated surveillance method. It focuses on collecting, correlating and analyzing data across both structured data (trade data, market news, etc.) and unstructured data (voice, email, text, eComms, etc.). This allows the system to highlight and detect behavior and motivation patterns that would normally be concealed behind the immense amount of data.
Organizations are constantly increasing the number of communication channels. These advancements undoubtedly improve internal collaboration and overall client experience but pose an increasingly complex surveillance challenge.
A massive surplus of false alerts, manual procedures and the rise in communications channels create the need for more compliance officers which leads to a compliance arms race and inefficiency.