Shield Ranks Among 3 Highest Scoring Vendors Across Every Use Case
in the 2025 Gartner® Critical Capabilities for Digital Communications Governance and Archiving Solutions
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Built for every use case. Ranked for all of them.
Shield is proud to announce its placement among the 3 highest scoring vendors across all Use Cases in the 2025 Gartner® Critical Capabilities for Digital Communications Governance and Archiving (DCGA) Solutions report.
Evaluated alongside 14 vendors, across 6 Use Cases and 11 Critical Capabilities,
Shield consistently ranked within the highest 3 in every Use Case reflecting the strength of a unified platform is purpose-built to simplify compliance, strength security, and help compliance teams stay ahead of risk.
A number is worth a thousand words
The Critical Capabilities report provides a deep dive into vendors’ product and service offerings. It evaluates core DCGA needs across Regulatory Compliance, Investigations, Archive & Retention, User Governance, Internal Analytics & Insights, and Connectors.
But for us, these aren’t just scores—they’re proof points. We believe the numbers speak for themselves, highlighting Shield’s comprehensive capabilities and customer-centric focus:
Ranked in the highest 3 for all Use Cases
2nd out of 14 vendors in Investigations and User Governance
Achieved highest scores in Connectors Use Case
Solving today’s challenges, future-proofing for tomorrow’s
The Critical Capabilities report is a companion to the Gartner® Magic Quadrant™ that reflects a deeper insight into providers’ product and service offerings by extending the Magic Quadrant analysis. Shield is proud to be named a Visionary in the Magic Quadrant, recognized for its Completeness of Vision and Ability to Execute.
We believe our Critical Capabilities scores and Magic Quadrant placement reflect Shield’s role as a driving force in DCGA. From meeting today’s compliance needs to navigating tomorrow’s complexity, our platform is built for what’s next.
But don’t just take it from us, get the full picture straight from the experts in the complete 2025 Gartner Critical Capabilities report and learn why Shield is placed amongst the 3 highest scoring vendors across all Use Cases.
Uniquely positioned to be a long-term partner
AI at our core
Built in, never bolted on, AI isn’t an add-on with Shield—it’s in our architecture. Designed to empower and assist, it amplifies clarity and precision and clarity, for compliance with confidence.
Your data, your terms
We’re here to be your long-term partner, not a lock-in vendor. Our pricing is predictable. Your data is always accessible—with no export or exit fees, putting control back in your hands.
Security as standard
Your data stays in your environment. Shield enforces strict governance, privacy, and access protocols—backed by a platform architecture designed for regulatory-grade security.
Relentless, responsible innovation
We continuously apply the latest technology with a sophisticated, multi-layered approach, and release 4 major version updates per year.
Customer first excellence
You’re not just choosing a platform, you’re choosing a partnership. And our customers will tell you the same – we will always go over-and-above to ensure excellence in execution and delivery.
Beyond end-to-end
Shield delivers more than just coverage—it delivers clarity. Our unified platform is built modularly for real-world complexity, to help regulated firms achieve full-spectrum governance and audit-ready compliance, without the gaps or guesswork.
Get the 2025 Gartner® Critical Capabilities
for DGCA Solutions
Discover why Shield ranks among the 3 highest scoring vendors
Gartner, Critical Capabilities for Digital Communications Governance and Archiving Solutions, Rizvan Hussain, Michael Hoeck, Jeffrey Hewitt, Apurva Singh, 10 November 2025
Gartner, Magic Quadrant for Digital Communications Governance and Archiving Solutions, Michael Hoeck, Jeffrey Hewitt, Rizvan Hussain, Apurva Singh, 15 October 2025
*Recognized as Shield Platform in the Critical Capabilities report
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