Shield Recognized as Visionary in the 2026 Gartner® Magic Quadrant™
Ranked Among 3 Highest Scoring Vendors Across 6 Use Cases in the Critical Capabilities for Digital Communications Governance and Archiving Solutions
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Recognized for Vision and Execution
The 2026 Gartner® research for DCGA is out, offering valuable insights into vendor positioning, product capabilities, and the evolving market landscape.
16 vendors evaluated. Shield recognized as a Visionary.
We’re proud to share that Shield was named a Visionary in the 2026 Gartner® Magic Quadrant™ for DCGA Solutions, evaluated on Completeness of Vision and Ability to Execute.
Where Breadth Meets Performance
Shield’s results in the companion Gartner® Critical Capabilities for DCGA span key areas of communications risk management and governance, and ranks among the three highest-scoring vendors across six Use Cases:
Risk Management
Regulatory Compliance
Organizational Insights
Investigations
Archive and Retention
AI Communications Governance
Ensuring You are Ready, Always
According to Gartner1:
- 70% of enterprises using DCGA solutions will adopt AI-driven features and processes by 2030, up from 40% in 2025.
- 85% of DCGA customers will consolidate the supervision of text- and audio/video-based content to a single DCGA solution by 2029, up from less than 20% in 2025.
As communications channels, regulatory expectations, and AI capabilities evolve, organizations need technology that helps them manage risk today while preparing for what’s next.
At Shield, we address these evolving needs by connecting the people, processes, and technology behind communications compliance, helping highly regulated organizations maintain continuous readiness for emerging risks and regulatory scrutiny. We are committed to advancing communications compliance through long-term partnership, responsible AI-driven innovation, and advanced multi-layered technology that enhances human governance.
1 Gartner, Magic Quadrant for Digital Communications Governance and Archiving Solutions, Michael Hoeck, Rizvan Hussain, Apurva Singh,
29 October 2026.
A Unified Operating System for Communication Risk Readiness
One platform for complete oversight
Stop managing compliance in silos. Bring surveillance, archiving, investigations, and governance together on one platform.
Extensive language coverage
Uncover hidden risks with advanced AI-powered surveillance across 100+ languages, including rare and traditionally unmonitored ones.
Agentic AI you can trust
AI should make compliance easier, not harder to explain. We keep AI actions governed, transparent, accountable, and subject to human oversight.
Your own models, your workflow
Integrate your proprietary AI models into our platform without rebuilding the compliance workflows your team already knows.
Your data belongs to you
Export and retain it anytime, with no exit fees or lock-in, even after your Shield license ends, via APIs and scheduled exports.
Regional control, built in
Retention and data residency configured by region, channel, and regulatory context, across EMEA, North America, and Asia/Pacific.
See The Full Picture
Get complimentary access to the Gartner Magic Quadrant for a comprehensive view of vendor positioning
and the considerations shaping DCGA technology decisions.
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