Communications intelligence for energy & commodities trading
AI-powered communications compliance built around the risks, desks, and markets you monitor. From gas and power to oil, metals, and agricultural commodities.
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Why Shield
Trusted at scale. Proven in energy.
Shield is trusted by Macquarie and leading energy and commodities trading businesses worldwide to help compliance teams manage growing coverage demands with less alert noise and more focused review.
Our market-leading platform brings together more than 100+ communication sources, connecting trusted data with contextual risk detection and investigation workflows to meet the compliance needs of oil, gas, and commodities trading.
91.7%
Alert Precision
With Shield Surveillance and AmplifAI
77.3%
Alert Rate Reduction
Agentic layer for advanced & nuanced detection
100+
Languages Covered
AI-powered identification, transcription & detection
7x
Faster Investigations
With Shiela's agentic assistant
Top 3
in Gartner® Critical Capabilities
Across all evaluated use cases
The way Shield brings all communication types together so you can review the entire exchange, no matter the channel, is fantastic. It’s very easy to use and clear.
Core capabilities
How Shield strengthens energy & commodities compliance
Risk Coverage for Energy Desks
Shield Surveillance combines contextual AI, behavioral detection, and semantic analysis to identify misconduct beyond keywords. Energy-specific coverage supports physical and financial market risks including manipulation, collusion, and inappropriate information sharing.
Voice in the Same Review
Shield’s Voice offering turns recorded calls into searchable transcripts while preserving speaker and language context. Review voice alongside written communications to understand activity across trading and operational teams without relying on manual listening.
Agentic Efficiency, Human Oversight
Shield’s AmplifAI suite uses specialized AI agents to uncover nuanced risk, accelerate triage and investigation, and reduce unnecessary review. Every output remains explainable, auditable, and subject to configurable human oversight.
Complete Communications Data
Shield’s Data Engine reconciles captured communications against what should be there, surfacing gaps before they become compliance issues and providing a trusted data foundation across your communications estate.
Audit-Ready Recordkeeping
Shield Archive preserves communications with complete traceability and chain of custody, giving teams a secure, defensible record ready for regulatory requests, investigations, and long-term retention.
Faster, Connected Investigations
Shield Discover brings search, evidence, and case management into one place across communications channels. Find relevant activity faster, investigate in context, and export evidence without data lock-in or export fees.
Regulatory coverage
Aligned to the regulatory realities of energy markets
Shield integrates surveillance across voice, chat, and email to map directly to the conduct risks each regulator scrutinizes — from wash trading and spoofing to coordinated price manipulation and front-running.
REMIT
European wholesale energy market integrity and insider trading rules.
FERC
US Federal Energy Regulatory Commission oversight of energy markets.
CFTC
US Commodity Futures Trading Commission derivatives surveillance.
MAR
EU Market Abuse Regulation covering financial instruments.
MiFID II
Financial instruments compliance and best execution requirements.
Security & compliance
Built secure from the inside out
Shield protects communications throughout their lifecycle with isolated customer environments, encryption at rest and in transit, and strict access controls.
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SOC 2 Type II certified
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ISO 27001 aligned
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Isolated customer environments
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No data co-mingling
What that means for you
Your communications data belongs to you — without any export or exit fees. Accessible when you need it, protected always, with continuous visibility into data gaps across your entire communications estate.
Partnership
A long-term partner who grows with you
Start with the capabilities you need and expand as requirements evolve. Shield’s Customer Experience model is built for the long term.
Dedicated CSM
A Customer Success Manager stays with you from implementation onward.
Hands-on onboarding
Focused hypercare during go-live ensures a smooth, confident start.
Global support
A worldwide support team provides proactive guidance across time zones.
Scalable architecture
Expand coverage, add desks, and grow into new asset classes as needed.
Shield your firm from risk
Book a tailored demo and see how connected communications, contextual detection, and purpose-built agents can help your team uncover meaningful risk — and respond with confidence.
