Head of Conduct Risk at RegTech Associates
Emma is the Head of Conduct Risk at RegTech Associates. Prior to that she worked as a Senior Advisor at Aurora focused on helping clients mitigate conduct risk issues within their businesses. Emma works closely with the wider Aurora team in London, which is made up of former Financial Services leaders rather than consultants, with decades of experience across all customer segments and spanning functions including COO, strategy, technology, change delivery, sales and risk.
Emma has previously held a broad range of senior, global roles within HSBC’s Global Banking and Markets division spanning COO, regulatory change, client relationship management as well as risk, control and governance. In her last role at HSBC, Emma was Global Head of Conduct Risk and Product Governance. She has seen first-hand the impact of conduct issues on customers, firms, and individuals.
Prior to HSBC, Emma held various programme management roles at JPMorgan alongside Deloitte Consulting.