What Compliance Leaders Told Us 

Insights from a Global Survey of Tier 1 & Tier 2 Banks 

Learn what’s really happening inside the world’s leading financial institutions. Our latest research reveals how compliance leaders are confronting fragmented tools, rising regulatory pressure, and the disruptive force of AI—while charting a bold path toward unified Digital Communications Governance & Archiving (DCGA). 

The findings are striking: 

• AI is already transforming compliance > But only when it’s explainable, transparent, and responsibly governed. 
• Fragmentation is a liability > 80% of firms report gaps in data completeness caused by disconnected tools, multiple channels, and poor archives.
• Model risk frameworks are falling behind > Traditional methods don’t address AI complexity or drift, leaving regulators ready to scrutinize.

Why it matters—and what’s inside 

If you’re facing similar challenges, you’re not alone. This report gives you a clear view of how peers across the globe are adapting to shifting regulatory expectations and rapid advances in AI. Inside, you’ll find: 

• Benchmarks on the top challenges firms are facing today 

• Insights into how AI, NLP, and machine learning are being applied effectively in surveillance 

• Practical steps to close data gaps and achieve true completeness 

• Guidance on evolving model risk management for the AI era 

• A roadmap to building resilience through unified Digital Communications Governance & Archiving (DCGA) platform 

Take the next step 

This research is a call to action for compliance, risk, legal and technology leaders to unify surveillance, governance, and AI for the future.