CloudOps Engineer

London · Full-time

About The Position

Shield is an Israeli FinTech StartUp, specializing in compliance technology for financial markets. Our SAAS platform monitors employees' communication in the banking industry in order to identify fraud, market manipulation or misconduct. We use advanced AI and NLP technologies and analyzing text, audio and visual content from a very large range of communication and collaboration platforms. 

As part of our growth, we are looking for an experienced CloudOps Engineer to join our team and be responsible for the implementation, maintenance, and management of multiple cloud implementations for Shield SaaS customers.

As a key member of the Shield CloudOps team, you will work closely with DEV groups and directly with customers to ensure the availability, security and reliability of cloud deployments, as well as troubleshoot and resolve issues in our production SaaS environments.

The position is located in the UK and enables remote work.

Key Responsibilities

  • Be a Shield technical expert. Understand deployment patterns and all configurations that support these patterns.
  • Work in a highly collaborative team environment to design and implement fault tolerant/highly available and scalable infrastructure on “Major Cloud Providers” to exceed Shield internal SLAs and customer committed SLAs.
  • Provision customer infrastructure and software.
  • Participate in the Shield Cloud Managed Service Tier 2 on-call rotation and audit health of infrastructure.
  • Create and demonstrate technical documents.


  • Experience in implementing, monitoring and maintaining Microsoft Azure solutions.
  • Strong experience in managing Cloud platforms such as AWS and Azure.
  • SW deployment and integration with external data sources.
  • Command-line utilities such as bash, grep, ssh, powershell, etc.
  • +3 years experience with:

o  Complex technical support/integrator.

o  Linux administration and troubleshooting.

o  Administering operational infrastructure.

o  Experience with Kubernetes, Docker deployment technologies.

o  Experience with configuration-management / automation frameworks like Ansible, Terraform, Helm ,Vault.


  • Experience with ElasticSearch – Big Advantage.
  • Azure DevOps.
  • GitOps tools such as Flux or ArgoCD.
  • Microsoft Graph APIs.
  • RabbitMQ.
  • Monitoring tools such as Grafana and Prometheus.
  • JIRA for issue tracking.

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