CloudOps Engineer

CloudOps Engineer


  • Delivery and Operations
  • Zurich

About The Position

Shield is a fast-growing Israel based RegTech & Surveillance Start-Up solving complex problems within enterprises, using a blend of regulatory expertise, technology and artificial intelligence. Shield is disrupting the domain of business communications compliance. Our customer base is sell-side worldwide banks, investment managers and hedge funds, and the energy trading markets, all highly regulated.

We are an extremely agile company using the latest technologies and gaining a lot of traction and recognition in these markets. It is an exciting time to join with much growth ahead. We have successfully completed a Series A investment round and will be growing rapidly in the near future.

As part of our growth, we are looking for an experienced CloudOps Engineer in Zurich. This person will be responsible for the implementation, maintenance, and management of multiple cloud implementations for Shield SaaS customers in Switzerland.

As a key member of the Shield CloudOps team, you will work closely with DEV groups and directly with customers to ensure the availability, security and reliability of cloud deployments, as well as troubleshoot and resolve issues in our production SaaS environments.

The position is located in Zurich and requires on-site work.

Key Responsibilities

  • Be a Shield technical expert.
  • Understand deployment patterns and all configurations that support these patterns.
  • Work in a highly collaborative team environment to design and implement fault tolerant/highly available and scalable infrastructure on “Major Cloud Providers” to exceed Shield internal SLAs and customer committed SLAs.
  • Provision customer infrastructure and software.
  • Participate in the Shield Cloud Managed Service Tier 2 on-call rotation and audit health of infrastructure.
  • Create and demonstrate technical documents.


  • Experience in implementing, monitoring and maintaining Microsoft Azure solutions.
  • Strong experience in managing Cloud platforms such as AWS and Azure.
  • SW deployment and integration with external data sources.
  • Command-line utilities such as bash, grep, ssh, powershell, etc.
  • +3 years experience with:

o  Complex technical support/integrator.

o  Linux administration and troubleshooting.

o  Administering operational infrastructure.

o  Experience with Kubernetes, Docker deployment technologies.

o  Experience with configuration-management / automation frameworks like Ansible, Terraform, Helm ,Vault.


  • Experience with ElasticSearch – Big Advantage.
  • Azure DevOps.
  • GitOps tools such as Flux or ArgoCD.
  • Microsoft Graph APIs.
  • RabbitMQ.
  • Monitoring tools such as Grafana and Prometheus.
  • JIRA for issue tracking.

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