Too many communications channels are producing too much data across an increasingly complex IT landscape, burying the invisible insights you need to stay ahead of risk.
Message volumes have increased significantly across decentralized work environments and multiple eComms channels. Making sense of the mass of scattered data can be challenging. This leaves compliance teams buried under an avalanche of electronic communications and blind to risk. Firms need a way to understand context and see what matters most amidst lexicon-generated false positives and flattened content across what is often several platforms so that they can get ahead of risk.
The eComms risk intelligence platform leverages multi-layered AI technology, providing compliance teams with the insights they need to read between the lines.
Shield’s end-to-end solution offers a centralized platform purpose-built for the financial sector to evaluate risk across every eComms channel including email, chat, social, text, and voice. Shield uses behavioral analysis, advanced AI methods of semantic detection, and industry expertise to effectively cut through the noise and expand coverage. Transparent models deliver risk insights on every alert, making it easy for compliance to focus on what matters.
