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Integration Engineer

Lisbon (Hybrid)

Delivery and Operations

As part of our growth, we are looking for an experienced Integration Engineer to join our team and be responsible for the implementation, integration, configuration, and maintenance of Shield’s SaaS and on-prem product.

You will work closely with DEV groups and directly with the IT departments of our customers to ensure the availability, security and reliability of cloud deployments, as well as troubleshoot and resolve issues in our production SaaS environments.

Key Responsibilities

  • Be a Shield implementation expert.
  • Understand deployment patterns and all configurations that support these patterns.
  • Implement the Shield platform from deployment handover stage to go live readiness
  • Application configuration to meet the customer specific requirements
  • Executing integrations between Shield system and external data sources  
  • Create and demonstrate technical documents. 
  • Experience in implementing, monitoring and maintaining enterprise applications.
  • Past experience in roles such as IT expert/QA Engineer/Technical Support/NOC
  • +2 years’ experience with:
  1. Complex technical support/integration
  2. Basic Linux administration and troubleshooting
  3. Executing integration of enterprise platforms with external sources via API or other integration methods
  4. Administering operational infrastructure
  5. Experience with configuration-management and executing automation frameworks like Ansible, Terraform, Helm and Vault
  6. Monitoring tools such as Grafana and Prometheus.
  7. JIRA for issue tracking. 


  • Experience with OpenSearch – Big Advantage.
  • Basic experience with Kubernetes, Docker deployment technologies – Big advantage
  • Experience working with observability tools.
  • Experience working with enterprise customers.
  • Organized and structured person, who knows how to write documentations.
  • Excellent level of English (written and spoken)

Oh hey, you made it all the way here!  

So, in case you were wondering, Shield is how compliance teams in financial services can finally read between the lines to see what their employee communications are really saying.

We are a post Series B startup ($35m) with some of the largest financial organizations in the world as investors and customers. Our platform analyses digital interactions to do good in the world: we help protect market integrity and people’s financial assets.

Shielders listen more intently. Pay closer attention to the details. Make the extra effort. Care. It’s what we do at Shield every day, and not just for our customers, but for everyone we work with. It’s all about creating a world where people understand and trust each other.

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